1. Introduction and Scope
This Privacy Policy (“Policy”) describes how Yanna Health LLC (DBA Nesi) (“Nesi,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or make a purchase from https://nesi.health/ and related services (collectively, the “Website” or “Services”).
We respect your privacy and are committed to protecting your personal information. This Policy explains:
- What information we collect and process
- How we collect personal information
- How we use personal information
- Use of cookies and tracking technologies
- How we share personal information
- Your rights and choices
- How we safeguard your information
- Contact information
Please read this Policy carefully. By accessing or using the Website, you agree to the terms of this Policy.
2. Information We Collect & Process
We may collect and process the following categories of personal information:
a. Contact & Identity Information
Name, email address, phone number, billing and shipping address, account credentials.
b. Payment & Purchase Information
Order details, payment card information (processed securely by third-party payment processors), purchase history, delivery information.
c. Usage & Device Information
IP address, browser type, device identifiers, pages visited, interaction data, click-stream data, and other analytics.
d. Marketing and Profile Data
Information you provide for marketing preferences, email subscriptions, and optional surveys.
e. Other Information You Voluntarily Provide
Customer support communications, product reviews, feedback, and any other information you choose to provide.
3. How We Collect Personal Information
We collect personal information in the following ways:
- Directly from you when you create an account, make a purchase, sign up for newsletters, contact customer support, or participate in promotions.
- Automatically as you interact with our Website through cookies and similar technologies.
- From third-party service providers (such as analytics providers and advertising partners).
4. How We Use Personal Information
We use personal information for the following purposes:
- To process and fulfill orders, including payments and deliveries.
- To operate and improve the Website, including debugging and performance analysis.
- To provide customer service and respond to inquiries.
- To send marketing communications (where consented), including email promotions.
- To prevent fraud and illegal activity.
- To comply with legal and safety obligations.
5. Use of Cookies and Tracking Technologies
Like most online stores, the Website uses cookies, pixels, beacons, and other tracking technologies to enhance user experience, support shopping cart functionality, analyze site usage, and deliver personalized marketing. These technologies may collect data such as:
- Browser and device information
- IP address
- Pages visited and interactions
Most browsers allow you to manage cookies in your browser settings, and you may choose to disable them.
6. How We Share Personal Information
We may share personal information with:
- Service providers who help process payments, fulfill orders, host websites, provide analytics, and support customer service.
- Marketing partners for advertising and campaign measurement (with user consent).
- Legal and compliance authorities to respond to lawful requests or protect legal rights.
- Business transfers in the event of sale, merger, or acquisition.
We do not sell personal information in exchange for money; however, in some jurisdictions certain data sharing may be considered a “sale” under applicable privacy laws, and your rights under those laws are described below.
7. Your Privacy Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Accessing the data we maintain about you
- Correcting inaccurate information
- Deleting your personal information
- Opting out of targeted advertising and marketing emails
If you wish to exercise these rights, please contact us using the details provided below. Certain rights may be subject to local laws and verification requirements.
8. Children’s Privacy
Our Website is not intended for children under 16. We do not knowingly collect personal information from children under this age. If you believe we have collected such information, please contact us so we can delete it.
9. Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
10. International Data Transfers
If you access the Website from outside the United States, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your region. By using the Website, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on the Website and update the “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Yanna Health LLC (DBA Nesi)
1401 Lavaca St, #807
Austin, TX 78701
United States
hello@nesi.health
1 (833) NESIMAG / (833-637-4624)
